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Outdoorsy includes windshield coverage in all of our protection packages. Renters purchase these packages to cover the rented vehicle …
We get that renting out your RV can be both an exciting and scary decision — that’s why we go above and beyond to give you maximum …
This can vary, you want to make sure that you are pricing your RV so that you aren’t losing money with a rental, understand the time …
If anything changes with your original trip dates, either prior to or during the trip itself, contact the host immediately to get their …
Feels kind of like welcoming home a new baby, right? Lest you get too emotional, remember the task at hand. Reach out to the renter the …
Host service fee The host service fee for bookings is a percentage of the booking total. This applies to each booking. The booking total …
Keep all lines of communication open. It’s helpful to send video walkthroughs to your renter so they can get familiar with your RV. Make …
Once you accept a request, we’ll notify the renter to finalize their reservation by submitting payment. Booking isn’t considered complete …
Aside from the automatic DMV background check, social media is a good way to get a feel for the renter. Ask if they’d like to share their …
INSTAmatch is, short and simple, a sales lead generator. A feature on the Outdoorsy dashboard (Dashboard > INSTAmatch), INSTAmatch …
INSTAbook is an Outdoorsy feature that allows enters to automatically confirm booking requests for your vehicle and submit payment details …
When you complete the rental process, we ask that you please complete a thorough interior and exterior walkthrough with the renter. Take …
Above all, it’s important to be communicative and transparent with your guest so they know exactly what’s happening with their deposit. …
As a lister on Outdoorsy, you agree to have your tires inspected before each reservation. You also agree to inspect your electrical …
Your profile is a great way for others to learn more about you before making any rental reservations. The more information you provide, …
You can add or edit your payout methods in your profile on Outdoorsy.com. Go to Account Settings
We encourage all of our owners to adjust rates for weekly and monthly rentals; this encourages longer term rentals at discounted rates. We …
The RV bug is catching on with everyone, everywhere. Outdoorsy draws all types of renters—from young millennials to retired couples, …
It’s completely free to list on Outdoorsy. In fact, you don’t pay us anything until your first booking begins. Here’s how it works: …
Details, details, details. Often during the rental pick up, your renter is excited to get underway and won’t remember everything …
First off, congratulations! Getting your first booking request is exciting but it can also be a little intimidating. The idea of renting …
For our full Owner Protection Policy, please click here. Outdoorsy is the only peer-to-peer RV rental platform to provide commercial …
Outdoorsy allows hosts to choose among three standardized cancellation policies (flexible, moderate, and strict) that we enforce to …
Better search results. More confident renters. There are so many reasons to shoot for five-star reviews. Here’s what our top owners …
Seasonal rates is what the RV owner community often refers to as the practice of raising rates in the months where there is greater …
Verified drivers have undergone Outdoorsy’s extensive driving background check and are now approved to drive vehicles on the …
A team is comprised of helpful educators on the Outdoorsy staff and owners who are volunteering as mentors to help other owners. The goal …
An Outdoorsy member who requests a booking from an RV Owner.
An Outdoorsy member who publishes an RV listing on Outdoorsy.com
Last Updated: March 11, 2020 Outdoorsy, Inc., Operating as Outdoorsy, (“Outdoorsy“, “we” or “us“) …
Completion of the RV Return Form is mandatory for a deposit dispersal, so don’t skip this step! When your renter returns with your RV, …
It’s easy to forget all the little things that go into preparing your RV for rental, but the attention to detail will be much …
When you meet with your renter for the first time, there’s a LOT to talk about. So we’ve made this a RV Departure Form as a checklist to …
Typically, rentals will include a base amount of miles and hours for free, and then charge for additional usage. Please refer to …
Security deposits come in handy sometimes, right? Make sure you clearly communicate any overages to the renter and have them sign-off on …
This would depend on the type of vehicle but some questions would definitely be universal: What are their plans, where do they plan to …
There are two types of questions that a renter might ask when picking up the keys for their reservation. Clarification questions about the …
Each RV owner on Outdoorsy is free to set their own terms for mileage. Some miles may be included in base rental rates and can be …
There isn’t a limit to the number of drivers, but each driver must pass our driver verification process, and a Protection Package must be …
An owner’s cancellation policy determines the amount of the renter’s reservation deposit. Flexible and Moderate cancellation policies …
Someone who signs up at Outdoorsy.com. Members can sign up directly by email, Facebook, Google, or indirectly by starting an RV listing …
This varies depending on the type of vehicle and the location, price and season. Feel free to reach out to our support team with this …
Depends on the person! Owners may respond in a few minutes or a few hours—or even make a decision about a reservation request right away. …
It’s up to the discretion of the owner. You can find this info at the bottom of each listing, but feel free to message the owner directly …
This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. …
If your renter reaches out to you wanting to extend their rental period mid-trip, Hooray! This means they’re having a blast in the great …
We’re a company of passionate people unlocking the outdoors. When you want to rent an RV with us, you won’t be renting a bland RV from …
If a refund is due because of a cancellation by the guest or host, it’s automatically released back to the guest’s payment …
Charging for excess distance is simple through the Outdoorsy platform. If you know prior to your renters booking that they plan on …
You will either pick up the vehicle directly from the owner or from one of our managed partners who stores multiple vehicles. During both …
Our community thrives on transparency, honesty and accountability. That’s why we try to collect as many ratings and reviews as possible to …
Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. If you like a listing, …
Search, book, roll. Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. …
First off, congrats on a successful rental. And, nicely done inspecting your vehicle for damage. If you have no additional charges, such …
Build a good foundation with your renters from the start by getting to know a little about them and giving them the resources they need to …
A booking request indicates that a renter is interested in renting your RV. Requests will include a quick summary of the trip including …
The Outdoorsy customer support team helps all RV owners and renters on the platform — by chat, email, or phone. Have a question? …
The renter only sees the pickup address after the reservation has been confirmed on the platform. Until then, the listing only displays …
Generally, if the RV is 45-feet long or less, and you aren’t towing something over 10,000 pounds, then you usually don’t need a special …
Seems like a dream, but oftentimes, yes! Delivery options are at the sole discretion of the owner, but we’ve seen great results. You can …
A lot of our owners are pet lovers, but may have restrictions on pets in their vehicles. Check the rules section of each listing to see if …
While one-way rentals are definitely a possibility, it comes down to each individual owner and their policies. An owner may opt to allow a …
If you cancel a reservation, your refund amount is determined by: Your host’s cancellation policy.
Outdoorsy insurance doesn’t cover travel to Mexico, but all other location restrictions are up individual owners. Some owners, for …
Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund …
So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your …
There are many different services that owners offer at an extra price. Cleaning fees, pet fees, additional camping gear, surfboards, …
Additional drivers may be added to the trip if they are verified drivers within the system. For a driver to be verified, they must also …
Yes, any reservations completed for vehicles registered in Canada will be charged and paid out in CAD, even if you travel into the US from …
Yes! Not only that, but international travelers are covered under our insurance program. Many of our international travelers love this …
When you first list your RV on Outdoorsy, you’ll probably be asking yourself about the amenities you ought to provide your renters. After …
Great photos and a friendly, informative profile page will work magic for your business. Here are some tips to consider: Take Great Photos
Yes, other than being able to list an RV or trailer, many hosts offer accessories such as kayaks, canoes, bikes, scooters, ski equipment …
Yes, many trailer owners on Outdoorsy also offer a tow vehicle with their rental. To do so, we recommend that you add your vehicle as an …
When folks look at listing an RV on Outdoorsy, they usually have these questions floating around their minds: Am I allowed to decline …
There is little letting go that has to happen for all of us! But remember, many of these RVers are just like you—either looking to rent …
Do you like to make money in your downtime? Thought so. Outdoorsy makes it easy for you to earn up to $30,000 a year renting your RV to …
We could list a million and one reasons, but here’s our top five: Save money! RVing is a cost-effective way to see the country.
We welcome all types of rigs, from the stylish ‘fiver’ to the beautifully restored Airstream. You name it: Class A, Class B, Class C, …
Outdoorsy is the largest and safest community-driven RV marketplace for renting RVs directly from local RV owners. We don’t own a …
Help Categories
- Before a rental request(3)
- Canada FAQ(3)
- Data dictionary of terms(12)
- During a key exchange(3)
- For guests (Canada)(3)
- For guests (US)(27)
- For hosts (Canada)(3)
- For hosts (US)(62)
- For owners (UK)
- For renters (UK)
- Forms(2)
- Getting 5-star RV rental reviews(1)
- Getting started(14)
- Getting your best listing(2)
- How to(2)
- Important documents(7)
- Legal stuff(6)
- Overall(17)
- Protection packages(10)
- Release notes(1)
- Rental process(8)
- Roadside assistance(5)