Our trip was amazing, Ourdoorsy seems solid, ....but our experience with the Owner was nearly horrific! The Owner refused us a proper return process. She refused to inspect/walk the vehicle with us upon return (even blocking her driveway so that my wife & children were forced to park roadside...
Ruth's response to Brandon
April 9, 2019
Let me be clear that this renter had little respect for my RV as well as the ability to take care of it. When doing the orientation, it was obvious that he knew nothing about RVing. I was ok with that because I have had a few renters with the same minimal background. I was ok with all his text messages while he was using the motorhome, also. I welcome questions and answer them immediately. He neglected to mention that. My listing clearly states that the RV must be returned by 6PM on the last day. First he said he would have it back by 4PM, then 6PM and actually he returned it after 7:20 PM. I asked him to return it the next day at no charge because I had a commitment that night. He refused as he stated. He should have been charged an extra day. Yes, I was extremely upset with him and still am! When I inspected, Amelia Bedelia, she was not cleaned properly, it had exterior scratches on the side rear which he admitted verbal to me that he hit something, there was a nail in the side-wall tire that had to be replaced and he exceeded his mileage by 642 miles. I not only wasn't reimbursed for all of this, but he has tarnished my excellent reputation. When this dispute was going on, my brother had a stroke and my fifteen year old toy poodle died. I was in no condition to send Outdoorsy what they requested. I will say that Kaela has finally been helpful. In the beginning, I tried calling her several times and was placed on hold for a long time. Brandon should NEVER but able to rent another RV and should be made to pay what he owes! Just look at my reviews and make your own decision.
Ruth was absolutely amazing. Her response time was always within a few minutes if we had question. The Winnebago fuse is in excellent condition and clean!!
This was our first experience in a RV. We mainly wanted it for the extra room while we traveled from Huntsville, AL to Lexington, KY. Ruth was extremely easy to work with. She would communicate clearly and quickly with all instructions needed or requested. Ruth and the RV exceeded our...
Ruth was great to deal with. RV was perfect size and easy to drive. I would definitely rent again. Great fuel mileage.
If you rent this rv, please be aware that it’s best to communicate only through the site. Also please inspect the rv with her when you return it and get it in writing that you both agree on its state of cleanliness. Her last words to me when we left were that she’s already inspected the inside and...
I rented this RV to take my elderly mom, aunt and uncle to Texas to visit my aunt. From beginning to end it was a wonderful experience. The RV is very nice and Ruth was incredibly helpful. Would definitely rent again!!
Ruth is an amazing person ...so warm and friendly she was like a long lost family member upon meeting her. Prior to picking up Amelia Bedelia, Ruth was very easy to communicate with and answered all my questions promptly. Picking up the RV was a breeze. Upon arriving, Ruth gave me the tour and...
First time RVers. Ruth was great! Excellent communication and very helpful when we had questions on the road, almost immediate response. RV was easy to drive and had plenty of room for the two of us. Great experience! Thanks Ruth!
This is my first time renting a RV, everything was great, a few minor issues but nothing that couldn't be remedied. Miss Ruth is the nicest person and very good at explaining the vehicle and all the workings. I'm looking forward to our next trip !!
We had a great time in spite of Florence and the closure of Great Smoky Mt. Park. Ruth is easy and fun to work with. Amelia is easy to drive but has very low clearance in the very back so take care! We are planning to buy our own rv or we would do it again. Thanks!
Ruth and her RV were a joy. The RV itself was impeccable and super modern. Ruth was very easy to communicate with and she made sure to give us a good lesson on the ins and out of her RV. For anything else that may have come up, we were able to use the RV manual and that sufficed. Would do it again!
We had an excellent experience when we rented Amelia Bedealia from Ruth. From the beginning, Ruth was very flexible and helpful when we wanted to look at the RV before we made the reservations. The RV is very clean and comfortable! We took the RV out West for two weeks in June 2018 ... Arches,...
Rented Amelia for the second time. The RV is a good size to manage and easy to drive. We had to troubleshoot the onboard generator. The auto power transfer switch was messed up and since we were dry camping in the heat, we had to figure this problem out because there was no way I was going without...
Very nice RV. A lot of undue stress interjected the last day, due to confusion on the part of the owner - who got very confrontational but reverted to being pleasant when we brought the RV back. Get any additional agreements in writing.
This was an excellent renting experience. Ruth was very accommodating for both pick-up and return, and she was very thorough in explaining how to operate Amelia. This motor home was clean inside and out, and it had all the essential equipment necessary for a very enjoyable stay. I highly recommend...
This was the first time our family had ever used on RV. Our experience was fantastic. Ruth was very helpful from the time the rental was set up. When we picked up Amelia, Ruth walked us through everything we would need. Very easy to drive and maneuver. When we had questions on our first...
After a 45 minute introduction to Amelia from a extremely helpful Ruth. My wife and I headed south for a week of camping. This vehicle is easy to maneuver and good on fuel. It was comfortable for two people . The Ford diesel engine is plenty powerful enough and trouble free. Thanks again Ruth...
We were impressed by Ruth and happy with the Winnebago Fuse. Ruth was so easy to deal with and did everything a person could ask for in making our trip fun and hassle free. I recommend her and the Winnebago Fuse. It was so easy to drive and everything worked perfectly. I can’t say enough about how...
Ruth was very helpful and give us detailed info about the RV. The experience was great for us being first timers, the RV was easy to maneuver, good on hilly roads, and cheaper on gas ( diesel engine).
Ruth was great! Camper is very clean and easy to drive.
We rented Amelia Bedelia for a weekend camping trip and we had a wonderful time! Ruth was great. She was very informative. She explained everything about the RV before we left. She was available to answer any questions we had during the trip. And she was very friendly! We would definitely rent...
Our family of four enjoyed renting Amelia Bedelia! The RV is very clean, easy to drive, and simple to use. We have rented from Ruth in the past and would definitely rent from her again. As always, thanks for making it an easy process for our family.
We loved Ruth! She was so easy to work with. We visited with her before the rental to see if the RV would work for us. She spent a lot of time making us feel confident with the RV when we picked it up and she was available at a convenient time for us to return the RV.
We had a great weekend at Cumberland State Park with Amelia Bedelia. Ruth was very flexible with our time frame and let us park our car at her house. She went through the exterior and interior workings and explained all of the operations. We enjoyed our Winnebago and everything worked well all...
Fantastic experience. I agree with what others have said, the RV is not too big (24ft) and a bit more narrow than most other RVs which really makes driving a lot more enjoyable. Gets pretty good gas mileage as well (15-16mpg). Its new and clean and everything works as it should. My wife and I...
Ruth was so great to work with. She spent extra time with me and my husband on the (a) front-end AND (b) back-end, because, (a) well, he's an engineer and likes to asks questions and (b) he sometimes leaves things behind. Thanks Ruth!
I fully agree with what everyone else has said about Ruth and her RV - great person, great RV. This was a first time RV rental for us as well, and for a first time RV, this rig is great. The rig is 24' long and 7.5' wide (most RV's are 8.5' wide), so it was easy to maneuver (this is great if...
On May11 and 12. Ruth was extremely helpful and encouraging for us as we were novice RVers. We had to cut our trip short so we didn't have a long experience with Amelia Bedelia but it was beautifully set up and manageable. We are very happy to have found Ruth
Ruth was an absolute pleasure to meet and deal with. Se took her time showing me around the camper making sure I knew where everything was located. Very patient. She had the camper fully stocked with towels, bed sheets, flatware... everything we would of forgot she had ready. The camper is even...
Rented Amelia Bedelia (AB) for 10 days for Spring Break from Ruth. The experience was truly amazing and unforgettable for our family. Not only was Ruth very professional and courteous, see was extremely sincere and patent with our many questions and flexible allowing us to return the prior...
The Winnebago Fuse Amelia Bedelia was absolutely wonderful in every way. It has a very high quality interior and exterior. Ruth was a great renter and made sure that we knew all the ins and outs of the RV. Renting Amelia Bedelia was a memorable experience for us and our kids and enabled us to have...
Just returned from two weeks exploring the Florida Gulf Coast in the fabulous Flying Turtle. This was my first solo trip in an RV and Ruth made sure I fully understood the use and operation of all the features and systems. The Turtle was easy to drive and operate. Ruth also made sure I had...
Ruth and her Flying Turtle were a dream for our first time RV rental experience. Everything was clean, fresh and more than we expected from a rental. The Turtle was easy to drive and maneuver in the camp ground. Had plenty of power for the interstate with the Ford F-450 power plant. This was our...
Ruth, and the Flying Turtle, were great! We rented Ruth's RV last minute and she had it ready to go when we got there. She was very accommodating and provided simple but detailed training. We would love to rent from her again!
Ruth and her camper were both great!! I highly recommend renting with Ruth and am looking forward to doing so again in the future!
Ruth was awesome. The RV was neat, clean, and in tip top shape. We had a great weekend and had a great experience renting from Ruth.
We had such a fantastic trip on the Flying Turtle! Ruth even let us bring along our sweet little dauchshund for the weekend! Seamless pickup and drop-off. Thanks, Ruth!