When a guest makes a reservation with a departure date more than 30 days in advance, a 50% reservation deposit is charged when the Company accepts the reservation. Otherwise, the reservation total is charged in full.

Free cancellation for and refund of all monies paid except processing fees:

48 hours after booking, so long as at least 30 days remain before the trip begins
24 hours after booking when there are only 7 to 29 days remaining before the trip begins
1 hour after booking when there are less than 7 days remaining before the trip begins

If canceled more than 30 days prior to the start date of the trip:

Refunded

50% of the reservation deposit
Anything paid toward the protection package, including tax

Not refunded

The service fee, processing fee, and identity verification fee, including tax, to the extent applicable
50% of the reservation deposit

If canceled less than 30 days prior to the start date of the trip:

Not refunded

The entire booking total, including tax
The service fee, processing fee, and identity verification fee, including tax

Once the rental period starts, the booking is non-refundable. Please see the rental contracts or visit our website at www.rentflex360.com for the full cancellation policy.