39 reviews
(4.9)Mateusz T.
5September 2024
Kathleen P.
4July 2023
Peter was very nice to deal with. The camper was very clean, like new when received.
We did have an issue with the propane tanks. We paid for 2 tanks, the connected tank was empty. There may have been a leak? We had to do our 3 week trip with one tank. The availability of propane was good but not for the tanks we had. The tank that fit our van has been discontinued. There was always the risk we would run out so we had to change our menu and as a result ate out more than we had intended. I would use you again but would get more clarity on drop off and pick up times and get a van with the new propane tank size. We were under the impression that we would be picked up in a reasonable time on arrival to Edinburgh. We had to wait too long (2.5hrs at least) when we had arranged for early pick up. Drop off at the end of our trip was 10 am. We had to wait over an hour.
We did have an issue with the propane tanks. We paid for 2 tanks, the connected tank was empty. There may have been a leak? We had to do our 3 week trip with one tank. The availability of propane was good but not for the tanks we had. The tank that fit our van has been discontinued. There was always the risk we would run out so we had to change our menu and as a result ate out more than we had intended. I would use you again but would get more clarity on drop off and pick up times and get a van with the new propane tank size. We were under the impression that we would be picked up in a reasonable time on arrival to Edinburgh. We had to wait too long (2.5hrs at least) when we had arranged for early pick up. Drop off at the end of our trip was 10 am. We had to wait over an hour.
Wiktor M.
5June 2023
Great experience in terms of vehicle, country and customer service.
Gordon’s answer
Wiktor great to see you and thank you , and look forward to seeing you again in the future
Britta L.
5June 2023
It was a great adventure with your campervan. We definitely had all we need and your service was very good. We really felt in good hands. Thanks!
Gordon’s answer
Thank you for those kind words look forward to seeing you again in the future happy camper van fun
Kristin W.
5April 2023
Tricia and Gordon are the best! We will definitely be sending folks their way. And we will be back too! 🤩💗
Glen A.
5April 2023
We had a great week in the Campervan, we highly recommend Cool Camper Van Hire.
The van we had was great, its was very clean and had everything we needed.
The van we had was great, its was very clean and had everything we needed.
Marion J.
5September 2022
Kevin L.
5September 2022
Thank you, Cool Campers. The VW was a great van to hire and met our needs. Pick up and drop off was painless. Vehicles was clean and in good condition. Will definitely use you again if heading North.
Kevin L.
5September 2022
Perfect we will be back
Douglas H.
5August 2022
Great service and attention to detail again from Sarah and the team, highly recommended and we will be booking again!
Andrew D.
5July 2022
Could not recommend this company higher.Our campervan was spotless and very well maintained.Sarah and her partner was easy to deal with and communication skills were top class.
Will use this company again.
Thankyou very much.
Will use this company again.
Thankyou very much.
Gordon’s answer
Thank you for your lovely review.
Daniel S.
5July 2022
Johanna V.
5July 2022
We have enjoyed our trip very much. Good service, great help where needed . Clean campervan with lots of extra gadgets. Would love to come back in the future.
Patrick K.
5June 2022
Malcolm S.
5May 2022
excellent service and handover of vehicle i would highly recommend this company and will be using them again.
Gordon’s answer
Hi Malcolm thank you for those kind words and glad you loved your adventure , look forward to seeing you again and thank you for your business regards Sarah
Sandra F.
3May 2022
Excellent service in booking and handover of auto trail v line. The vehicle itself we found quite compact and the bedding areas with the fixed upper bed hindering the seating area during the day time. Also shower & toilet area very small, we used the facilities on the sites we stayed at due to it being so small.
Gordon’s answer
Hi Sandra thank you for your booking and your kind words on the service provided , I think your correct that the van was mayby not the right van for you on this occasion a two berth with larger shower area would have been ideal , agian think you for your business and hope to see you again sometime in the future . Regards Sarah