Reviews

3 reviews

(3.7)

Aaron J.

1July 2025

I’ve rented through outdoorsy from a variety of hosts about 8 times and had 4 and 5 star experiences with each (either because the host was great, or the trailer was great, or both). This experience was really bad:1. The black tank was not properly prepped. Upon taking possession of the trailer and inspecting the toilet, I noticed extreme odor indicating that it did not have the proper deodorizer or the correct pre-use fluid. Waste deposited throughout the booking dried in the tank and although I dumped and flushed the tank for over 10 minutes, not everything came out and I am being charged for not properly using/dumping the black tank.3. The inside of the camper was also extremely dirty. My wife and I spent a total of about 10 hours cleaning the unit before we used it. We filled our Dyson canister vac 3 times getting out sand, dirt, and hair. We also used two canisters of Clorox wipes, turning each wipe to a shade of black or brown before moving on to the next wipe. The air conditioning register and filter were extremely dirty. I disassembled it and cleaned it. The stove top edges and cracks were full of food debris. The pantry shelves had lots of dirt and sand on them, too. The back of the TV was covered in greasy dust and looked like it had never been cleaned. There were coffee cup rings on the mantle above the fireplace. Many owner installed amenities were held on by blue poster puddy which was full of hair and other debris. There was a random sock under one of the couch cushions.5. The “amenities” provided by the host went beyond what I would deem as reasonable. I think plates and bowls, silverware, a few board games, a bag of hot chocolate packets, a couple of cleaning items, toilet paper and paper towels, or similar items are reasonable. This unit included items like a small remnant of aluminum foil no longer in the box, an open and spilling bag of drinking straws that have surely been handled by other people, small quantities of paper plates or foam coffee cups or solid cups in random places without and packaging keeping them clean and other items that I would ultimate define as trash.

Trevor’s answer

There are a few things we missed in the cleaning, and I’ll take responsibility for that. However, to future renters, please know that I have never seen a renter exaggerate and fluff quite like Aaron. What he commented on here has been increased from what he commented internally. One of the reason why he is leaving a negative review is because we requested part of his security deposit due to having poop pyramid left behind and he took every single item, both organizational and amenities out of the rv and left them in two boxes. Took is two hours to reset the rv back up. Also, to his point about there being more than what is reasonable: our hope is to provide an RV for anyone to use for many reasons, not just camping. Lastly, there are a lot of things that move and fall in travel. Some of the stuff he mentioned was a result of things falling in travel. I think he was trying to find ways to recuperate some of his money. It’s happens from time to time 🤷‍♂️

12 Photos submitted by Aaron J

Heather B.

5July 2025

Trevor was great to work with super kind and responsive! The trailer worked exactly as he said and was clean and ready for our trip!

Jay D.

5May 2025

We rented Trevor’s trailer for our Zion National Park trip and had an awesome time! The trailer was super comfortable, and the bunk room was perfect for the kids. It has electric stabilizers, so setting it up at the campground was super quick and easy. Everything worked great, and Trevor was always quick to respond anytime we had a question. Made our trip smooth and stress-free—would definitely rent from him again!