
4
Outdoorsy memberHost since July 2022
40% response rate
About Matthew 's RV rentals
Hi! Thanks for checking out Our Class C Winnebago Spirit RV. Allow us to introduce ourselves, we are Matt and Ashley Cates, a husband and wife outdoor enthusiast team who has traveled, trekked, RVed, Camped, Cabined - you name it- we've done it all over the world. Our absolute favorite memories and experiences are when we are outside with family and friends. We want everyone to be able to have those same soul-filling, kind adventures that create life long memories with loved ones.
4
Outdoorsy memberHost since July 2022
40% response rate
Memories made on trips with Matthew Cates's RVs
Breeya G.
1July 2025
Our RV rental experience was unfortunately terrible from start to finish. The RV was misrepresented in the listing, unclean, poorly maintained, and ultimately unsafe.There were no clear pickup instructions, and when we arrived, the host seemed confused and unprepared—even though we had arranged an early pickup. He apologized and said he needed 30 more minutes to clean the RV, which was a red flag from the start.Once at our campsite, we quickly realized the RV was filthy. Surfaces were dusty, the floors were dirty, and the bathroom was outright unhygienic—with human hair and waste on the toilet. We found a used toothbrush, a pair of jeans, and other personal items left behind. The towels were covered in pet hair and clearly hadn’t been cleaned properly.The mattress was stained, the seats had stains and pet hair, and the bedding was incomplete and dirty—despite the listing claiming it could sleep 10. There were only two twin bottom sheets and a few small comforters, none of which were clean. Leaving us with no peoper bedding. The kitchen lacked basic utensils, had no coffee maker (despite being listed), and one of the stove burners was disconnected, which created a safety hazard.The RV was also mechanically concerning. At speeds of about 55 mph, the steering wheel shook violently, making it feel unstable and unsafe. On top of that, the toilet became unusable by the first full day, backing up despite the black water tank being empty.To make things worse, the host didn’t provide a door key, so we had to lock the RV by climbing in through the front passenger door—completely unacceptable.When we returned the RV and calmly explained the issues, the host became defensive and aggressive, eventually yelling and swearing at us in front of our children. We left feeling unsafe and shocked by his behavior.Communication after the trip was just as bad—dismissive, dishonest, and unhelpful.I cannot recommend this RV or host. The entire experience was stressful, uncomfortable, and a huge disappointment. Rent elsewhere.
11 Photos submitted by Breeya G
Mark K.
4June 2025
Wonderful 3-night 4-day trip to Diamond Lake including a 1-day trip to Crater Lake. Matt Cates was a great host providing and even allowed us to extend our stay one day without fuss. Just wanted us to have a magnificent time with kids and grandkids. Which we did :-).
Outdoorsy
0June 2025
The Host canceled the booking 1 day before departure. This is an automated posting.
Ivy J.
5April 2025
A nice rig! We had a beautiful weekend.
1 Photo submitted by Ivy J
Jessika K.
4April 2025
Host was very nice and welcoming! Rv was clean and stocked with basics. Would recommend!
Outdoorsy
0August 2024
The Host canceled the booking 2 days before departure. This is an automated posting.
Josh A.
5July 2023
Ashley and her husband made our experience one to remember. They made checking out and checking back in the RV a breeze. The RV was well equipped with everything we needed. It's pretty much like checking into a hotel suite. They even had seasonings for our meat, which was huge because we forgot ours. We couldn't be happier and we look forward to renting from her again.-Josh
2 Photos submitted by Josh A
Anthony A.
5April 2023
Matt and Ashley were very accommodating and really wanted to make our trip enjoyable. The RV was well equipped, including some nice extra touches with decorating. We will definitely be back!