The Best Insurance Protection


We're backed by one of the world's best insurance companies

We are proud to partner with CGU, Liberty Mutual, Lloyd's of London, Aviva and Generali to protect the safety of our renters and owners worldwide.

Any renters travelling in Australia (international or Australia based) as well as Australia based owners can rely on CGU for protection. CGU supports our mission of providing high-quality insurance products and services to meet the needs of the Outdoorsy community. We chose to work with CGU because they operate in a manner consistent with our values and principles.

  • Behave with integrity
  • Deliver an exceptional customer experience
  • Continuously improve and innovate.
  • Execute thoroughly and seek excellence.

Unfortunately, mishaps occasionally happen out on the road. Rest assured though, we have you covered. Here are some of the incidents covered by insurance:

Backup Accidents
Stolen RV
Power Surge
Fallen Trees
Animal Impact

We’ve raised the bar when it comes to trust and safety

If your vehicle is listed in or you are travelling in Australia:


  • Loss or damage to your vehicle up to $150,000 per event
  • Transport of Renters after Loss or Damage
  • Towing and transport of vehicle in the event of a breakdown
  • Legal liability for damage, injury, or death up to $35,000,000 per event
  • Tire and windshield coverage

If your vehicle is listed in or you are travelling in the US:

If your vehicle is listed in or you are travelling in Canada:

We protect owners with coverage for everything–motorhomes, caravans & campervans

Outdoorsy offers insurance protection for any kind of caravan, motorhome or campervan.

All insurance in Australia is offered through our partnership with CGU. As an owner, you’re covered with best in class liability insurance protection.

Speak to our 24/7 Customer Support team-Real people, here to help

Outdoorsy offers quick and efficient support both through our online claim center and over the phone. Our Customer Support team is available via email, phone, on-site chat, and tweets for any inquiries about the company’s products and services. Our Customer Service team is dedicated to helping our community have the best travel experience possible. We are friendly, responsive, and always ready to help!

Customer Service

Call us at 1800 319 447 Mon - Sun, 24 hours a day
Chat with us on Mon - Sun, 24 hours a day
Email us at [email protected]

Claims Reporting

Contact us via your profile
Email us at [email protected] (we reply generally the same day)

Our Locations

Our Customer Service and Claims Representatives are located in Round Rock, Texas, Los Angeles, California, Vancouver, British Columbia and Quebec, Canada.

More questions?

No problem, we're always happy to help. Contact Support Read more at:

Contact Support